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Shipping Policy


Orders are typically dispatched within two working days. 



Tracking details are automatically sent by email once the order is dispatched, typically within two working days.



Expected Delivery Times 

DOMESTIC :  8-10 working days.

INTERNATIONAL : 15-21 working days.


International Shipping 

Depending on the location, delivery times may vary from 10 to  21 days.

Additional customs fees may be subject to your order depending on your specific country's policies. Please check this with your local customs before making a purchase. 'House of Sai' is not responsible for any such fees charged.

We provide tracking information for orders as soon as they are shipped, typically within 3 working days of placing the order. 


Delivery Issues

Please check your shipping & billing addresses, name and contact information, and ensure that all information is accurate.

Our courier partners require an OTP verification, so please make sure the phone number is correct and accessible at the delivery address.


In the event an order is returned due to an incorrect address / contact information / unavailability, we will refund the amount deducting the shipping fee (as actual) and handling fee of 10% of the order value.

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