Shipping Policy

Dispatch

Orders are usually dispatched typically within 24 hours of of receiving them. 

Tracking
Tracking details are automatically sent by email once your order has been dispatched. 
 

Expected Delivery Times 
The typical expected time for delivery is 5-7 days. 

International Shipping 

Depending on the type of shipment service you choose while checking out and your location, delivery times may vary from between 10 to 21 days.

Additional customs fees maybe subject to your order depending on your specific countries policies. Please check this before making a purchase. House of Sai is not responsible for any such fees as it is completely beyond our control. 

We provide tracking information for orders as soon as they are shipped typically within 2-3 days from placing the order. 

Delivery Issues

Please ensure you check your shipping & billing addresses, name and contact information, and ensure that all information is accurate.

Our courier partners require an OTP verification, so please ensure the phone number is correct and accessible at the delivery address.

 

In the event an order is returned due to an incorrect address / contact information / unavailability we will refund the amount deducting the shipping fee (as actual) and handling fee of 10% of the order value.